Shipping Policy

Last Updated: 26th May 2026

Thank you for shopping with Vastra Veda. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver orders.

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1. Order Processing Time

All orders are processed within [1–3 business days] after order confirmation and successful payment verification.

Orders are not processed or shipped on:

• Tuesdays
• Public holidays
• National holidays

During high-demand periods such as sales, festivals, or promotional events, processing times may be slightly longer.

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2. Shipping Methods Available

We work with trusted courier and logistics partners to ensure reliable delivery across India.

Shipping methods may include:

• Standard Shipping
• Express Shipping (if available)
• Cash on Delivery (COD) (if applicable)

Available shipping options will be displayed during checkout based on your delivery location.

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3. Delivery Timeframes

Estimated delivery timelines:

Please note that delivery timelines are estimates and may vary depending on courier operations and location accessibility.

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4. Shipping Costs

Shipping charges are calculated based on:

• Delivery location
• Order value
• Selected shipping method

We may offer:

• Free shipping on orders above 1500
• Flat-rate shipping charges
• Promotional free shipping offers during special campaigns

Shipping fees, if applicable, will be shown at checkout before payment.

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5. Order Tracking Information

Once your order has been shipped, you will receive:

• A shipping confirmation email or SMS
• Tracking details and tracking link

You can track your shipment directly through the courier partner’s website.

If you do not receive tracking information within [3 business days], please contact us at [tejassoniebusiness@gmail.com].

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6. Delivery Issues and Delays

While we strive to ensure timely deliveries, delays may occur due to:

• Weather conditions
• Public holidays or festivals
• Courier service disruptions
• Incorrect shipping information
• Remote location accessibility

Vastra Veda is not responsible for delays caused by external courier services or unforeseen circumstances beyond our control.

If your package appears delayed or lost, please contact us and we will assist you in resolving the issue.

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7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

• Delivery may be delayed
• Additional shipping charges may apply
• Orders may be returned to us by the courier partner

We are not liable for failed deliveries caused by incorrect customer information.

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8. Damaged or Missing Packages

If your package arrives damaged or items are missing:

• Contact us within [48 hours] of delivery
• Share clear photos of the package and products
• Include your order number in the email

We will review the issue and provide appropriate assistance or resolution.

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9. International Shipping

Currently, we only ship within India and do not offer international shipping at this time.

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10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Brand Name: Vastra Veda
Email: [tejassoniebusiness@gmail.com]
Customer Support Hours: 10 AM - 5 PM
Estimated Delivery Timeline: [7–10 business days]

We appreciate your trust and support in shopping with Vastra Veda.